US Technical Sales and Service Representative

Full time IHT in Sales Email Job
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Job Detail

  • Experience Prior experience preferred

Job Description

IHT is looking to hire a highly motivated US Technical Sales and Service Representative to assist with our expanding heating and lighting operations.

Duties and responsibilities to include:

  • Communicate with clients to diagnose technical issues
  • Visit sites to assist with installation, service and calibration of equipment
  • Provide step-by-step instructions to fix technical issues
  • Provide backup solutions whenever necessary
  • Provide training sessions for new hardware or software products
  • Access instruction manuals to help users utilize their software or hardware properly
  • Keep detailed logs of client problems, solutions, and customer satisfaction
  • Provide instructions in simple terms
  • Work together with other Technical Support Specialists to find solutions to more complex issues
  • Attend tradeshows, help present technical info to distributors and producers
  • Present, promote and sell products/services to existing and prospective customers
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships

Experience in the hog industry an asset.

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

Experience:

  • Sales: 1 year (Preferred)

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